What We Collect and Why We Collect It
When you open a get2win account, we collect the details you provide during registration — your name, email address, date of birth and contact number. Once your account is active, we also record transactional data tied to deposits and withdrawals processed through Touch 'n Go eWallet,
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Boost, GrabPay, DuitNow and FPX. This includes transaction reference numbers, amounts in RM, and timestamps. We do not store your full e-wallet PIN or banking credentials; those remain with your payment provider at all times. Beyond account and payment data, we log device identifiers, IP addresses
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and session activity to detect unusual access patterns and keep your account secure. We collect this technical data automatically when you load the lobby on mobile or desktop. We use the information we hold for three purposes: to operate your account correctly, to process your financial
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transactions, and to meet any compliance obligations that apply in the regions where our platform is available. We do not sell your personal data to third parties. Where we share data with processors — such as payment gateways or identity verification services — those parties are
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contractually bound to use it only for the purpose we specify. Players in Kota Bharu and across Malaysia can request a summary of the data we hold on their account at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.